| Blogs > starwomyn > un·a·pol·o·get·ically STAR!!! |
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The Grouchy Customer at Sam's Club!!!!!!!! All WallyWorld Associates know the joke about the Door Greeter complimenting the Nasty Customer who comes in with her two about her "Twins" because it doubtful that the nasty customer got laid twice.  Reality is that we have to be nice to customers no matter how disagreeable they are. Most of the time they are actually interesting and friendly. However once in a while one walks in and I wished that they would shop someplace else. Once such customer is a woman that I call Mrs. Jeremiah Wright after Obama's Disagreeable Pastor. She is always nitpicking and complaining about some stupid thing.  "Must you throw the chicken in the cart like that," she barks. How am I suppose to respond to that. I simply complete the transaction, hand her the change and tell her, "Have a nice day." I have to confess, it is amusing watching her walk away mad over that abused dead chicken. A few weeks later, she's in my line again and complains about the way I handed her the change. So last week, I came into work. Sometime when I drive to work, I find myself crying over my break-up with Mr. Joe but I manage to walk into the door and do my job. That was the way that day started for me and the FIRST customer on my Register is "Mrs. Jeremiah Wright," She is buying herself some frozen crabs which matchs her disposition. Happy Happy Joy Joy! I blank her out and complete the transaction, quickly as possible. "Can't you talk," she barks. "Say What," I responded as I handed her the receipt. "You are suppose to SMILE when you deal with the public," she barks and walks away with a huff forgetting her frozen stuffed crabs. I had to run after her to give her the box of broken crabs. She didn't realize that thirty minutes earlier, I was in my car crying my eyes out. I wonder what she was crying about on her way to the store. Sometimes I wonder if I will ever quit crying over Joe. Maybe she's been crying for years. Nevertheless, I hope that the next time she shops at Sam's that she stands in somebody else's line. So later that day, I get a comment from the supervisor. "We've had a complain from a customer who said that you don't smile and you are not very nice to customers." Dang, anyone who knows me will attest that is absolutely not true. I may be anti-establishment but I am not anti-social. We all have bad days and life is not a twenty four hour orgasm. I simply responded to the supervisor by telling her, "any customer that holds a Eight Month resentment about a dead chicken being tossed into the cart to roughly has issues that have nothing to do with my job performance. I'm not worried about it." Life on Life's Terms.     Abracadabra  |
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And yet she continues to get into your checkout line! Centuries ago when I worked at a major grocery chain store I got feed up with this customer that always threw her money on the counter/belt instead of handing it to me. I returned her change by handing it to her while looking the other way thus dropping it upon the counter/belt. I think she had as much fun picking it up as I'd had picking up her funds. And she got the message. Next time Mrs. Wright gets into your line can you ask the head cashier to ring up the order? (Emergency trip to the lady's room?) If it makes you feel any better, there are so many negative people in this world...she is one of them and she is miserable. Paper or plastic? LOL   The positive is there. Sometimes it's just hard to find.
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She sounds like a right sourpuss. You meet them in every walk of life 
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5/17/2009 6:01 am |
Hi Star: I don't know how that old crab lives with herself giving everyone a hard time and making those unfounded accusations. I'm surprised your supervisor even mentioned her petty complaint to you. Its really a shame but I think people like her get some kind of sick satisfaction out of hurting other women. She's probably jealous of what she feels is your wonderful life and is trying to knock you down a few pegs. I get that all the time myself. So sorry about your break up and hope you will be o.k.
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